Testimonials

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My introduction to Dr. Magee was when another provider had let me down. I was under a time frame restriction, leaving town in a few days, and needed repairs. She provided the necessary repairs, has since provided me with new hearing aids, which give me the best quality hearing I have had in years, and continues to provide maintenance and service as needed. I recommend her to anyone in need of hearing service.
— Jerry Lundwall

I have been a patient of Dr. Magee since Oct 2010. It has been a pleasure from testing to fitting and servicing my BTE digital aids. Dr. Magee has been exceptional in instructing, adjusting on top notch equipment. It is a pleasure to visit her office and staff. I know I will be taken care of.
— Lloyd Dedrickson

I call my Phonaks my best friend. I feel lost without them! Dr. Magee and Jill always make me feel comfortable and if I have any questions Dr. Magee is very patient and knowledgeable. I never leave her office uninformed. My only regret is I wish I had gone sooner. They are the best!
— Diana Young

I was exceptionally pleased with my visits at Better Hearing and Balance Connection with Dr. Magee and her staff. (They are) very cordial and efficient. Their professionalism is outstanding.
— Robert Ball

Could not ask for a better service. Dr. Gretchen is very professional. Dr. Gretchen will work with you to see that you get the right and proper equipment. She will not try to see you something you do not want or need.
— Marvin Mickelson

Excellent. The best way to describe my hearing aids. No Road Noise, easy to adjust, noise in crowds is not annoying, no more saying "Huh". Excellent adjustments by Dr. Magee.
— James Potts

As a client, I enjoyed that you are so patient with me. I appreciate your knowledge of your product: you are very caring and I would recommend you to anyone.
—- Gordon Goebel

Every tine I ask a question you take good care of me. I have excellent service.
— Richard Holly

Yes we did shop around and decided that Better Hearing and Balance was the One. They were very cordial and patient and took the time to have us understand and fill our needs. Thanks.
— Mervin and Peggy Metz

Dr. Magee put me at ease and made my test very pleasant. I am very pleased that I can hear well again.
— Margie Grills

I highly recommend this awesome hearing clinic. I bought bilateral hearing aids in March, 2010. I found Dr.Gretchen to be very professional and most of all did her very best to help me hear! She recommended a pair of digital hearing aids that fit my budget. There was no pressure to buy just genuine concern for my needs. Seven months later I can say my quality of life has improved. Recently I went in for a recheck. I found out how in the future my hearing aids may be easily updated, Dr. Gretchen is interested in not only helping me now but will be there for me in the future. Better Hearing and Balance gets an A + or 5 star rating from this lady.
— Judy Graves

When I first thought of going to be checked for a hearing aid, I really didn't think I needed them, although my family had gently suggested it might be a good idea to check it out. However, I actual;ly thought aids might help with my tinnitus. But when Dr. Magee put the hearing aids in my ears for the first time, I was shocked at how much more I could hear with them. I was not prepared for how emotional I became, from being able to really hear again for the first time in many years. I really want to thank Dr. Magee for all the help in giving me back my hearing.
— Mavis Downing

I have had a severe hearing problem for some time. I have been to many professionals and tried various devices. I must say that Dr. Magee and her aids are highly effective. She is very knowledgeable and attentive. The aids are the best I have had!
— Dr. Lyle Boyles

Dr. Gretchen Magee is an extremely capable hearing specialist and is a joy to work with. I had trepidations about becoming involved with hearing appliances but they have disappeared.
— Ralph Carter

Very personable and very professional; possesses a warm and caring personality; very knowledgeable in her field of study. Both my wife and I were guided to particular hearing aid units best suited to our specific hearing capabilities. Up to date computerized testing equipment. Excellent follow up care, left us totally satisfied with the outcomes. Avaliable with "open door" anytime we need technical support or batteries!
— A. John Irvine

As a longtime hearing aid user, I was very opinionated when I needed a new hearing aid. Dr. Magee was patient and professional. I am very satisfied with the purchase and follow-up care.
— Lou Honderick

I'm glad that I picked Better Hearing and Balance Connection. Dr. Gretchen made sure that I had the perfect hearing aids for my hearing problem and my activities.
Customer service is great, if you have a problem you are greeted with a smile and you will have the problem tajen care of or solved the same day.

I would recommend Better Hearing and Balance to everyone.
— Richard Meyer

For me, purchasing a hearing aid involved several different areas of concern: (1) accepting the loss of hearing, (2) finding a competent hearing aid specialist, (3) determining which hearing aid to purchase, and (4) finding enough financial resources. Dr. Gretchen Magee was a tremendous assistance in helping me through each of these concerns. She treated me with respect, listened to my inquiries, and helped me choose a satisfactory hearing aid. I have no hesitation in recommending her to anyone experiencing hearing loss.
— Robert Box

I have worn hearing aids for over 20 years. Dr. Magee was very good and gave the best devices that I have ever had. I would recommend her to anyone. Thanks for a "job well done."
— Jim Carlyle

It was a nice experience working with Dr. Gretchen Magee when it was time to be checked for hearing loss and needed help. I'm enjoying Better Hearing. Dr. Magee is always so helpful on check-ups and in-between times when needing help. She represents Better Hearing and Balance Connection in a positive way.
— Virginia Goodwin

After much research I chose to get my replacement hearing aid from Better Hearing and Balance Connection. Gretchen spent a lot of time explaining my hearing loss and the various aids. I am very happy with my new hearing aid. Great customer service! They really go the extra mile for their customers.
— Gail Brashinger

I wear Phonak Hearing aids purchased from Better Hearing and Balance Connection at Towncenter E in Bella Vista. They are so tiny and you can hardly see them yet so comfortable you aren't aware your even wearing them and the best part is you never have to adjust them. Dr. Gretchen Magee is great in helping and explaining. If you need hearing aids this is the perfect place to go for the best.
— Jessie Bradley

Dr. Gretchen Magee is a honest, hardworking young doctor from UnionTown Ks. I have known her all my life. She is interested in doing the best job she can for you and to give the best service available to you for your hearing problems
—Raymond George

My name is Rosa Tagacay. I would like to say thank you for my better hearing, for helping me and for my hearing aid. It helps me a lot for my everyday life.
— Rosa Tagacay

Outstanding customer service in every way; reliability, delivery of promises; follow-up and satisfaction
— Sally Fayles

I had a very pleasurable experience in dealing with Dr. Magee. She gave me all the information that I could have asked for. Love my hearing aids. I couldn't be happier.
— Kenneth Cruikshank

Gretchen Magee was so gracious to help me return and go with another hearing aid when my 1st set wasn't working out for me. She got me another pair that worked out very well. I commend her for this. Thanks Gretchen.
— Virginia Newell

I bought my hearing aid from Dr. Magee because she impressed me with he intelligence, her patience, and her genuine concern and care for others that she showed with seemingly effortless grace. I am very happy with my hearing aid. Dr. Magee chose it after a little testing on my hearing, she quickly came to the right choice for me.
— Mary Riggs

I was very impressed with Dr. Magee. She tested me thoroughly. She explained to me what she was doing. She helped me select what would work well for me. I am very satisfied with me hearing aids and I wear them.
— Janet Mott